I have been following the Instagram official page on Twitter for quite a while now.
Although it was created to make official announcements, 90% of the comments we see are mostly like this-
“GIVE MY ACCOUNT BACK!!!”
“MY ACCOUNT HAS BEEN DOWN FROM A WEEK NOW, AND I RECEIVED NO REPLIES FROM THE COMPANY.”
“I DIDN’T BREACH ANY COMMUNITY GUIDELINES, WHY DID YOU TAKE DOWN MY ACCOUNT?”
“HEY INSTAGRAM…WHY DID YOU DISABLE MY ACCOUNT.”
And so on…
If you don’t believe me…
Just go check any of the 5 tweets from the Instagram official page on Twitter, and you would know what I am exactly talking about.
Instagram usually disables an account when it violates its community guidelines, or when a number of people report it within a window of time.
I have personally seen an account that usually posted pics of dogs being removed for violation.
Maybe because the dog was nude.
But it’s something that happens to many of us…EVERYDAY!
And the only way to get your account back is by appealing it to the Instagram’s Help Centre, which would review your request, and decide whether to give your account back or not.
Nonetheless, the chances of you getting your account back (or even a reply) are less than 5 percent.
The Instagram team gets millions of such messages from all around the world every single day.
So the probability is always on the lesser side as the Instagram’s ‘Help Centre’ deals with not just helping people get their ‘disabled accounts’, but also various other issues (bullying and harassment, data policy etc.)
Things, however, have changed now.
Instagram has decided to roll out a new option for users to appeal for their disabled account within the Instagram app!
Users would find this new appeal section automatically following they attempt to log in to their disabled account.
- So if a user’s account is disabled, they would be presented with options to either ‘Download Data’ or ‘Request Review’ following they attempt to log in.
- By clicking on ‘Request Review’, users can appeal to the Instagram Help Centre to give their account back.
- Users need to fill in their ‘Name’, ‘E-mail’, and ‘Reason’ why they think Instagram would have made a mistake by disabling their account.
Instagram then should get back to you after reviewing your request which usually takes about 24-36 hours in most cases.
As you can see from the picture above, users can additionally check where their request process is at.
The display shows from time to time whether your request is under review or Instagram has made its decision.
Following it shows reviewed, users can see Instagram’s decision by logging in with their credentials.
The rollout although doesn’t confirm you getting your account back, an additional alternative to appeal for a centered cause (i.e. getting the account back) is always a thumbs up.
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